About Volcano Freight Services
Volcano Freight Services (Private) Limited was registered and incorporated under the Companies Act (Chapter 24:03) on the 6th day of August 1998 in Bulawayo, Zimbabwe. The firm’s head-office is located in Harare with branches and representative offices in Bulawayo, Beit-bridge, Victoria-Falls, Nyamapanda, Chirundu, Gweru, Plumtree and Forbes border posts. It officially opened its doors to the public in January 2004 and is seeking to play a leading role in the freight forwarding and customs clearing industry by following a clear-cut vision and objectives .The organisation is licensed with the Zimbabwe Revenue Authority (ZIMRA) as a customs clearing agent and can conduct such business at any port in Zimbabwe. It is also registered with the Government of Zimbabwe Tender Board (State Procurement Board, Ref: SPB/C/41/A of 13/12/2011). Volcano Freight Services is a member of the Shipping and Forwarding Agents’ Association of Zimbabwe (SFAAZ), which is an affiliate member of the International Federation of Freight Forwarders’ Associations (FIATA). It is also affiliated to the International Air Transport Association (IATA) as well as authorised agents for Maurice Ward Networks Limited and Trans Global Logistics (TGL). Other business association memberships include Business Network International (BNI), Zimbabwe National Chamber of Commerce (ZNCC) and Zimtrade.

Our Future Plans
Our short to medium term plans include embarking on a massive expansion programme where more offices/branches will be established throughout the country, the region and other continents. The whole idea is to go international, connect your cargo-world and compete with big names like DHL, Kuehne & Nagel, TNT Express Worldwide; etc to maintain efficiency and reliability.
It is also our big hope that after this expansion drive we will then establish a cargo airline to complement our efforts of uplifting goods from anywhere to everywhere throughout the world whilst replacing Affretair, the now defunct former national cargo airline of Zimbabwe. To this effect Volcano Aircargo has got a permanent air service permit valid for three years which enables us to operate cargo flights into and out of Zimbabwe. Interested investors (both local and foreign) in this lucrative airline business project can come forward and participate.

Our Philosophy
We have corporately adopted the marketing concept and the product orientation. Through the marketing concept, we believe it is of paramount importance to identify the exact needs of our customers and schedule ourselves towards the satisfaction of those requirements more efficiently and more effectively than our competitors. We also believe in the product concept where quality of service is of great concern.

Our Aims and Objectives
(a) To offer an efficient and timeous service that is unique and second to none.
(b) To gain and maintain a large share of the market
(c) To make a profit for sustainability and plough back to the community.
(d) To develop and maintain a mutually beneficial business relationship with all the people that we do business with since we believe that:-

(i)   It will be good for our customers.
(ii)  It will be good for our shareholders.
(iii) It will be good for our employees.
(iv) It will be good for the entire nation of Zimbabwe and other people in the region and overseas.


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Shamba House, Ground Floor

21 Glenara South, Eastlea21 Glenara South, Eastlea

P.O. Box 8036, Harare, Zimbabwe

Tel: +263 4 497153, 497159

Telefax: +263 4 497159

Mobile :  +263 772 697 410 / 2 & 712 781 363 / 4

E-mail: md@volcanofreight.co.zw

Professional Affiliation

A Member of
Shipping and Forwarding Agents’
Association of Zimbabwe


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+263 4 497153 / 497159